Governor's Workforce Investment Board Healthcare Initiative Sustaining Committee

 

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Incumbent Worker Training Program - Healthcare Industry Initiative

   

A Project of the Maryland Department of Labor, Licensing, and Regulation, Governor's Workforce Investment Board

I. Background and Information

In Maryland, as in the rest of the Nation, a crisis exists in the form of a healthcare workforce shortage. The Maryland Governor's Workforce Investment Board (GWIB) recruited employers, State licensing boards, education representatives, the U.S. Department of Labor, the U.S. Department of Defense, and allied State agencies to form a Healthcare Workforce Steering Committee charged with implementing a cluster-based approach to the healthcare workforce shortage, the GWIB Healthcare Workforce Initiative.

The Healthcare Workforce Steering Committee researched current and projected healthcare industry workforce demands in Maryland, as well as best practices from around the nation for alleviating the drastic healthcare workforce shortage. On August 28, 2003, over 160 participants representing over 650 employers from the healthcare industry, State educational systems, licensing boards, and relevant State agencies attended the Governor's Healthcare Workforce Summit in Annapolis. At this Summit, the participants debated the previously researched workforce strategies and built consensus for an action plan. One chosen strategy is to upgrade the skills of current workers employed in Maryland healthcare provider institutions.

The United States Department of Labor awarded $700,000 to the Maryland Department of Labor, Licensing, and Regulation (DLLR) to support Maryland's effort to help fund incumbent worker training programs that address workforce shortages in the healthcare industry. Federal grant funds are available to provide matching funds to the healthcare employer that develops training activities for incumbent workers in allied health occupations.

II. Purpose of Program

Funds are available to businesses to train incumbent workers for occupations that address documented workforce shortages in the healthcare industry. The Incumbent Worker Training Program is intended to be responsive to business needs as well as provide appropriate and effective occupational skills training for existing workers. The incumbent worker program allows current workers to obtain skills in the healthcare professions, leading to potential career growth and increased wages. In addition, once a current worker has advanced, their former position is left vacant for a new worker to fill.

This initiative is modeled after the innovative Maryland Business Works program. Maryland Business Works was implemented in September 2003 with $1 million of funds from Maryland's Performance Incentive Award from the Federal Workforce Investment Act (WIA). Employers participating in the Maryland Business Works program are required to match funding for upgrade training activities that assist their employees in moving up the career lattice from entry-level positions to family-sustaining jobs.

III. Program Eligibility and Target Criteria

Funds are specifically targeted for training projects with healthcare providers (For-Profit and Non-Profit Sector Employers). All applicants must be headquartered or have at least one permanent physical location in Maryland. Funds awarded to business applicants must be expended on employees working at the applicant's Maryland facilities. Training should be approved only for full-time positions that offer benefits.

Priority will be given to those employers who participated in the Teach for the Health of It program. Consideration will also be given to the geographic distribution of awards across the state.

Training activities must be directly related to healthcare occupations where there is a current documented workforce shortage and/or a projected shortage for the future. Training needs and costs must be reasonable, necessary and clearly related to the purposes and activities of the project as described in a training plan that is developed by the business applicant in conjunction with staff from the local Workforce Investment Area.

The following types of activities and items are allowable training costs:

  • Classroom-based training, including training that is designed to meet the specific requirements of a business
  • In-house staff training
  • Instruction provided by consultants
  • Books and training materials
  • Initial proficiency testing (for approved curriculum)

Grant funds may be used for up to 50% of the total training costs (70% if the business participated in DLLR's Teach for the Health of It program); the business is responsible for the remainder of the costs. In addition, funds cannot be used for capital costs, purchase of equipment, payment of employee wages and/or benefits while in training, wage subsidies, or support services such as child care, transportation costs, lodging costs and meals for trainees.

Training projects will not be considered if the business is not ready to immediately begin training activities. Business applicants must be prepared to enter into contract negotiations, and immediately begin training upon execution of a contractual agreement with the local Workforce Investment Area. After an award of funds, the business will then take the necessary steps to make provisions for the training of incumbent workers in specific, job-related skills.

NOTE: Healthcare employers who released their staff to take part in the Teach for the Health of It program are encouraged to take part in the Incumbent Worker Training program as well. Proposals from these employers will receive priority consideration. Healthcare employers who did not take part in the Teach for the Health of It program are also invited to apply for the Incumbent Worker Training program.

IV. DLLR Administrative Procedures

A.  Local Workforce Investment Areas

Funds will be made available to the twelve Workforce Investment Areas in Maryland (see attached list) to develop training projects directly with healthcare providers. Workforce Investment Area (WIA) staff shall work with healthcare businesses in their local jurisdictions to discuss the business plan, training needs and other available business services that are available to support/assist the business. Eligible businesses shall develop projects (training plans), select the most appropriate training vendor, and submit applications for funding directly to the appropriate local Workforce Investment Area using the procedures and processes established by the local jurisdiction. If a healthcare business would like to train incumbent workers in facilities that are in more than one Workforce Investment Area, the business need only apply to one. The Workforce Investment Area staff will make any necessary arrangements with other areas.

Staff from the local area shall review the application to ensure that the proposal meets all of the minimum program requirements established by the State. After the local WIA has certified that the proposal meets minimum program requirements, the application for training funds shall be forwarded by email to DLLR via the normal Maryland Business Works methods. Applicants will be notified of decisions within 10 days after the receipt of application.

Applications and guidelines are available electronically at the following websites: www.mdworkforce.com and www.dllr.state.md.us. Any questions should be addressed to:

Sharon Harris
Department of Labor, Licensing and Regulation, Division of Workforce Development
1100 North Eutaw Street, Room 616, Baltimore, Maryland, 21201
Phone: 410-767-2999, Fax: 410-333-5355
Email: hci@dllr.state.md.us

B.  Request for Reimbursement (Payments to Businesses)

The successful healthcare business applicant is responsible for taking the necessary steps to make provisions for the training of its employees in specific skills that address workforce shortages in the healthcare industry. The business is also responsible for providing acceptable documentation to verify successful completion of training and actual payment for training as well as any performance/outcome information required as part of the training plan.

The business applicant shall request payment for 50 percent of the training costs from the local Workforce Investment Area (70% if the business participated in DLLR's Teach for the Health of It program). Prior to receiving reimbursement of the training costs, the business must provide the following:

  • Proof of successful completion of the approved training; and
  • Proof of payment by the employer for approved training.

C.  Management Information Requirements / Performance Outcome Information

At a minimum, the business participants shall be required to track and report the following information regarding trainees and training activities:

  • Names and Social Security numbers of trainees;
  • Type(s) of training programs /courses taken by each individual; and
  • Training completion information for each individual including the acquisition of a recognized certification, credential and/or other positive outcomes such as promotion/wage increase information.
 

MARYLAND WORKFORCE INVESTMENT AREAS/ LOCAL WORKFORCE INVESTMENT BOARDS

ANNE ARUNDEL COUNTY
Executive Director

Anne Arundel Workforce Development Corporation
401 Headquarters Drive, Suite 205
Millerville, Maryland 21146
P# (410) 987-3890
F# (410) 987-3896
amoser@aawdc.org
MONTGOMERY COUNTY
Director
Montgomery County Division of Workforce
Investment Services
Montgomery County Department of 
Economic Development
101 Monroe Street, Suite 1500
Rockville, Maryland 20850
P# (240) 777-2007
F# (240) 777-2001
eric.seleznow@montgomerycountymd.gov
BALTIMORE CITY
Karen Sitnick, Director

Mayor's Office of Employment Development
417 East Fayette Street, Suite 468
Baltimore, Maryland 21202
P# (410) 396-1910
F# (410) 752-6625
ksitnick@oedworks.com
PRINCE GEORGE'S COUNTY
Joseph Puhalla, President

Prince George's Workforce Services Corporation
1802 Brightseat Road
Landover, Maryland 20785
P# (301) 583-2005
F# (301) 386-2954
jpuhalla@pgworkforce.org
BALTIMORE COUNTY
Barry F. Williams, Director

Baltimore County Office of Employment and Training
901 Dulaney Valley Road
Dulaney Center 2, Suite 126
Towson, Maryland 21204
P# (410) 887-4355
F# (410) 887-5673
bfwilliams@co.ba.md.us
SOUTHERN MARYLAND
(Calvert, Charles, and St. Mary's)
Ellen Flowers-Fields, Executive Director
Southern Maryland Works, Inc.
175 Post Office Road
Smallwood Building
Waldorf, Maryland 20602
P# (301) 885-0020
After October 1, 2004 - (301) 645-8712
F# (301) 885-0018
After October 1, 2004 - (301) 645-8713
effields@somdworks.org
FREDERICK COUNTY
Laurie Holden, Director

Frederick County Workforce Services
5340 Spectrum Drive, Suite A
Frederick, Maryland 21703
P# (301) 631-2761
F# (301) 696-2906
lholden@fredco-md.net
SUSQUEHANNA REGION
(Cecil and Harford)
Bruce England, Executive Director
Susquehanna Workforce Network
410 Girard Street
Havre de Grace, Maryland 21078
P# (410) 575-7248
F# (410) 939-5171
bengland@swnetwork.org
LOWER SHORE
(Somerset, Wicomico, and Worcester)
B.J. Corbin, Executive Director
Lower Shore Workforce Alliance
One-Stop Job Market
917 Mt. Hermon Road, Suite 10
Salisbury, Maryland 21804
P# (410341-3835
F# (410) 341-3735
bjcorbin@lswa.org
UPPER SHORE
(Caroline, Dorchester, Kent, Queen Anne's & Talbot)
Dan McDermott, Executive Director
Upper Shore Workforce Investment Board
P.O. Box 8
Wye Mills, Maryland 21679
P# (410) 822-1716
F# (410) 827-5874
dmcdermott@chesapeake.edu
MID MARYLAND
(Carroll and Howard)
Dorothy Lehman, Director
Howard County Employment and Training
10650 Hickory Ridge Road, Suite 200
Columbia, Maryland 21044
P# (410) 313-7394
F# (410) 313-7383
dlehman@co.ho.md.us
WESTERN MARYLAND
(Washington, Allegany, and Garrett)
Peter P. Thomas, Executive Director
Western Maryland Consortium
P.O. Box 980
33 W. Washington Street, 4th Floor
Hagerstown, Maryland 21740
P# (301) 791-3076
F# (301) 790-3502
pthomas@westernmarylandconsortium.org
 

Application - Healthcare Incumbent Worker Training - available in MSWord format

 

Please direct any questions about the Governor's Workforce Investment Board to gwib@gwib.state.md.us.
Questions or comments regarding the GWIB website may be directed to webmaster@dllr.state.md.us.

Updated July 12, 2007